ContactEngine
ContactEngine is a cloud-hosted customer-conversation management platform. Pro-active and omni-channel, ContactEngine leverages natural-language processing and machine-learning so that global brands can transform their customer journeys. ContactEngine’s automated conversation technology disrupts traditional call-centers, being a fraction of the cost to deploy and run, but with three times the customer engagement rate of its manual call-center predecessors. This means that as well as being much lower cost, ContactEngine can drive corporate KPI’s harder and faster, as well as improving the customer experience.
You can imagine ContactEngine as an outbound call center of unlimited size, unlimited resources and perfect execution across all digital channels – but delivered via cloud-hosted software, not people.
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In the media
22nd September 2020
ContactEngine Limited's US Patent application for "DIGITAL CONTENT SECURITY AND COMMUNICATIONS SYSTEM USING ARTIFICIAL INTELLIGENCE (AI) BASED MACHINE LEARNING AND PREDICTIVE ANALYSIS" is in published phase now
20200293587 for the registration of US patent by ContactEngine Limited for "DIGITAL CONTENT SECURITY AND COMMUNICATIONS SYSTEM USING ARTIFICIAL INTELLIGENCE (AI) BASED MACHINE LEARNING
22nd September 2020
ContactEngine Limited's US Patent application for "OMNICHANNEL DATA COMMUNICATIONS SYSTEM USING ARTIFICIAL INTELLIGENCE (AI) BASED MACHINE LEARNING AND PREDICTIVE ANALYSIS" is in published phase now
20200293621 for the registration of US patent by ContactEngine Limited for "OMNICHANNEL DATA COMMUNICATIONS SYSTEM USING ARTIFICIAL INTELLIGENCE (AI) BASED MACHINE LEARNING AND PREDICTIVE
22nd September 2020
ContactEngine Limited's US Patent application for "DIGITAL CONTENT SECURITY AND COMMUNICATIONS SYSTEM USING ARTIFICIAL INTELLIGENCE (AI) BASED MACHINE LEARNING AND PREDICTIVE ANALYSIS" is in published phase now
20200293587 for the registration of US patent by ContactEngine Limited for "DIGITAL CONTENT SECURITY AND COMMUNICATIONS SYSTEM USING ARTIFICIAL INTELLIGENCE (AI) BASED MACHINE LEARNING