ContactEngine
ContactEngine is a cloud-hosted customer-conversation management platform. Pro-active and omni-channel, ContactEngine leverages natural-language processing and machine-learning so that global brands can transform their customer journeys. ContactEngine’s automated conversation technology disrupts traditional call-centers, being a fraction of the cost to deploy and run, but with three times the customer engagement rate of its manual call-center predecessors. This means that as well as being much lower cost, ContactEngine can drive corporate KPI’s harder and faster, as well as improving the customer experience.
You can imagine ContactEngine as an outbound call center of unlimited size, unlimited resources and perfect execution across all digital channels – but delivered via cloud-hosted software, not people.
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In the media
18th October 2018
ContactEngine named Microsoft Co-Sell Partner
_ ContactEngine's automated conversation management platform integrates into Microsoft Dynamics to provide an AI-powered 'voice' to engage customers across all conversational channels and across all industries. Whereas traditional CRMs require human
18th October 2018
ContactEngine named Microsoft Co-Sell Partner
ContactEngine, a next generation Customer Engagement Hub (CEH) specialising in conversational AI, have announced their achievement of ‘Co-Sell Partner’ status as part of the Microsoft for Startups London ScaleUp programme for
18th October 2018
ContactEngine named Microsoft Co-Sell Partner
LONDON and WASHINGTON, D.C. -- ContactEngine, a next generation Customer Engagement Hub (CEH) specialising in conversational AI, have announced their achievement of 'Co-Sell Partner'