A group of people walking around a train station, most are blurred and unclear, with one individual in focus in the centre of the photo who is using their phone.

ContactEngine

ContactEngine was a Conversational AI company that used advanced linguistics and intent analysis to automate and optimise customer engagement across digital channels. It was acquired by Nice Systems in 2021.

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About

ContactEngine is a Conversational AI technology that enables brands to proactively engage customers in conversations that fulfil business objectives. ContactEngine automates outbound customer engagement across all channels and generates unique insights into the changing patterns of communication by applying demographic and intent analysis, linguistics and ground-breaking artificial intelligence principles to mass volumes of raw data.

In 2021 ContactEngine was acquired by NICE Systems, an Israeli software enterprise company.

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ContactEngine