How can we make conversations between humans and machines more effective?

While voice technology has been a graveyard for many investors, in this podcast Amadeus co-founder Hermann Hauser explains why VocalIQ stood out as sure fire winner as it had identified a key part missing from other technologies: dialogue management.

You may have used VocalIQ’s technology already by talking to Siri on your iPhone. VocalIQ’s practical applications are now used around the world, from automotive companies to call centres.

Listen to Ross Butler’s interview with Hermann Hauser and Blaise Thomson, co-founder of VocalIQ, to learn more about the inspirational story behind the Cambridge-based startup, acquired by Apple in 2015.